How to Stop Catalogs in the Mail

Use the mailing label to remove the exact name and address from the catalog sender's list.

The fastest useful request names the catalog, the recipient, and the delivery address exactly as printed. Do not throw away the label until the sender confirms the removal or enough time has passed to see that the mailing stopped.

Stop a catalog in four steps

  1. Save the mailing label. Keep the recipient name, full address, and any customer or source code visible.
  2. Find the official sender. Check the catalog's website for mailing preferences, catalog requests, customer service, privacy, or contact pages.
  3. Ask for postal mail removal. Say that you want the printed name and address removed from catalog and promotional mailing lists. If you still shop with the company, make clear that you are stopping paper catalogs, not closing your customer account.
  4. Keep the request. Save the date and any confirmation. Catalogs already printed or in transit may still arrive for a while.

Use Catalog Choice for participating senders

Catalog Choice is a free nonprofit service that lets you search for a catalog and follow the available opt-out process. Some entries send you to the merchant's own form. If the sender is missing or the form does not match the piece in your hand, contact the sender directly.

Junk Mail Magic is useful when you want to start from the physical mailer. One clear photo gives us the sender and mailing-label details needed to prepare a specific request.

If the catalog keeps coming

Compare the new label with the one you used before. A different spelling, old apartment number, second household member, or “Current Resident” line can represent another record. Send the sender the current label and reference the earlier request.

Do not assume every booklet is a catalog subscription. Retail catalogs, magazines, package inserts, and neighborhood advertising use different lists. For a wider cleanup, use the options in our complete junk mail guide.

Have the mailer in front of you?

Photograph one piece of unwanted mail. We identify the sender and prepare the removal request. Your first request is free.

Try one request free