How to Stop RailRiders Catalogs
RailRiders publishes a postal-mail opt-out and a separate do-not-rent choice in its Security & Privacy notice. Both use the listed contact, but stopping the store's own mail and limiting sharing are different requests.
Contact RailRiders about postal mail
The Security & Privacy notice says you can stop periodic postal mailings by using its published email, info@railriders.com, or phone, 617-484-5910.
Ask specifically for catalogs and promotional paper mail. Its email-newsletter preference is separate, and the Free Catalog link is a request for delivery, not removal.
Decide whether you also want do-not-rent
The notice describes a do-not-rent list for names shared with other organizations and a third-party-sharing opt-out. It asks for your exact name and address for the shared-list choice. You can request that alongside stopping RailRiders' own mail, but state both purposes.
If another company has already mailed you, save that sender's cover too. A sharing preference at RailRiders is not proof that the other company changed an address it already holds. Use that sender's own paper-mail instruction for its deliveries.
Write a request that identifies both choices
Copy the printed recipient, full street address, apartment or unit and ZIP code. For mail forwarded from a former address, explain which address appears on the catalog and which one now receives it.
Please stop RailRiders catalogs and promotional postal mail for [name as printed] at [full mailing address, including unit and ZIP code]. The mailing reference is [code, if present].
I also request the do-not-rent and third-party direct-marketing sharing opt-outs for this name and address. Please confirm which preferences were recorded. Do not cancel orders or close my shopping account.
Remove the second paragraph if you only want RailRiders' own catalogs stopped. Omit a reference that is not printed. Copying this wording does not send an email or record a preference.
Send the completed request privately. A photo of the label can explain a difficult spelling or reference, but keep passwords, payment information and unrelated household mail out of the conversation.
Read the confirmation carefully
The cited notice does not give a final paper-delivery date. Keep the request and response, and check whether the reply covers both the store's own postal marketing and the shared-list choices you requested.
If another catalog arrives under a different name, unit or customer reference, identify that variation in your follow-up. If the label matches, ask whether the postal record was changed. Do not assume an acknowledgment of an email means every marketing channel was stopped.
You do not need to use the notice's separate personal-data deletion instruction simply to ask for fewer catalogs. Keep the change limited to the mail and sharing choices you intend.
Have the mailer in front of you?
Photograph one piece of unwanted mail. We identify the sender and prepare the removal request. Your first request is free.
Try one request free