How to Stop Jockey Catalogs
Jockey lists a specific catalog-removal route: call 1-800-562-5391 or use Contact Us to email or chat. Ask about the name and postal address on the catalog, rather than choosing an email-only unsubscribe.
Ask Customer Service to stop catalog mailings
Jockey's communication opt-out article separates catalogs from email and text. For paper catalogs, it gives 1-800-562-5391 and links to Contact Us for email or chat.
Use the current contact page to start a written conversation if that suits you better than a call. You are asking about catalog mailings, not an order return or a website advertising preference. Keep the paper within reach so you can supply the actual printed recipient.
Read the whole mailing address, including a unit and ZIP code. If your account uses a nickname but the catalog uses a different name, explain that difference. Do not assume the agent can match a paper record from an email address alone.
Keep the request narrow
Jockey's article warns that withdrawing consent can affect some services. It separately says personal-data deletion removes online accounts, Jockey Rewards memberships, points, benefits and promotions, with no reinstatement. Catalog removal should not be phrased as a request to delete everything.
If you want to keep your shopping account or Rewards, say so before any changes are made. Ask Customer Service to explain whether the particular catalog preference will affect those services. Do not agree to broader deletion merely because it appears near unsubscribe instructions.
Please stop Jockey paper catalog mailings for [name as printed] at [full mailing address, including unit and ZIP code]. The printed customer number is [number, if present].
I want a catalog preference change, not personal-data deletion or account closure. I would like to keep my shopping account and Jockey Rewards. Please explain any effect on those services and confirm the postal record updated.
Omit the customer-number sentence when none appears. Send the request privately through Jockey's contact route; do not post a mailing label in a public comment.
Email unsubscribe is a different task
An email preference concerns promotional messages sent to an inbox. A catalog is addressed to a physical location. When you receive both, make separate choices instead of assuming one unsubscribe changes every channel.
Jockey says purchase-related email can continue after contact-list removal. Keep those messages available for orders you still expect. A catalog preference is not cancellation of an order, a return request or a reason to discard a delivery notice.
Follow up with the same printed record
Note the date of your call or save the written conversation. Record which recipient and address you gave, and ask whether the response confirms a postal preference change or only acknowledges the message.
If more catalogs arrive, compare their labels before sending another request. A different recipient, unit or address spelling is worth pointing out. For a matching label, refer to the earlier conversation and ask Customer Service to check it. The listed route does not establish a guaranteed final-delivery date.
Save the Jockey catalog label
Keep the recipient, address and any printed customer number visible. For direct removal, contact Jockey yourself and ask for a catalog-specific confirmation.
Try one request free