How to Stop Staples Promotional Mail
To stop Staples promotional postal mail, email Privacy@Staples.com with a photo of the mailer if possible. Contract customers should contact their Account Manager instead.
Ask the published contact to stop postal marketing
Staples' U.S. Privacy Notice lists Privacy@Staples.com for postal-mail removal. Include a photo of the received mailer if possible. State that you want to stop printed promotions so the request is not mistaken for an email-unsubscribe question.
Photograph the sender and mailing label clearly. A close-up of an offer without the address may leave out the record you want changed. Avoid attaching an invoice, payment details or an entire account statement when the marketing piece itself is enough to explain the request.
Make the request about printed offers
Please stop Staples promotional postal mail for [name as printed] at [full mailing address, including unit and ZIP code]. The mailer is [catalog or offer description]. I have attached a photo if available.
I want to stop paper marketing, not close my shopping account or change an order. Please confirm which mailing record was updated and whether any prepared offers may still arrive.
Replace the brackets and remove the attachment sentence if you are not including a photo. If the printed recipient is a company or department, retain that wording alongside the full delivery address. Keep a copy of the message so a later response can be matched to the right location.
For several office locations, list the affected labels clearly instead of assuming one branch's request covers every address. Send the information privately to the official contact. An address does not need to appear in a public review to make the request specific.
Contract customers have an Account Manager route
The notice directs contract customers seeking to stop promotional postal mail or email to their Account Manager. Business recipients without an Account Manager are directed to the notice's contact section. Identify the Staples company or website involved when asking for help.
If you already work with an account representative, ask to stop postal marketing without changing how your workplace places orders. Give the department or recipient names on the affected labels. Ask the representative to confirm which locations were covered rather than assuming one reply applies to the whole company.
Preserve purchase and program messages
Staples warns that transaction and program communications can continue after promotional opt-out, including account, rewards, membership and purchase messages. Email unsubscribe, text STOP and app notification settings are separate choices; they do not establish that a postal record was removed.
The notice also says communications may continue while a request is processed. It does not provide a fixed final-delivery deadline here. If printed promotions continue, compare the new label, keep the original request date and ask the contact to check that specific record again.
Keep the Staples mailer and label
Show the sender, printed recipient and address. Send a direct request to Staples yourself, or contact your Account Manager if you are a contract customer.
Try one request free