How to Stop Pendleton Catalogs
Pendleton names an email, phone and written address for catalog preferences. The same policy discusses name sharing, so tell customer service which choice you want changed.
Use the Postal Address instruction
The Postal Address section of the Pendleton privacy policy lists pendletoncustomerservice@penwool.com, 1-800-649-1512, and Pendleton Woolen Mills Customer Service, PO Box 3030, Portland, OR 97208. These are its stated routes for unwanted catalogs or other mailings.
The published email uses penwool.com. Do not replace it with a guessed privacy address on the retail website's domain. When contacting customer service, identify Pendleton and the postal record you want suppressed.
Please stop Pendleton catalogs and other promotional paper mail for [name as printed] at [full mailing address, including unit and ZIP code].
Please confirm the postal record covered and whether any prepared mailings remain. I want a mailing preference changed, not an order cancelled or my shopping information deleted.
For an email, use a subject such as Pendleton paper catalog removal. The policy's email link includes a sharing-related subject, so check the message before sending and make the paper request explicit. A draft subject alone does not tell the representative which address receives catalogs.
Ask separately about sharing your name
Pendleton also allows a request not to share your name with other companies through these contacts. If you want both no Pendleton paper mail and no future name sharing, put them in separate sentences and ask the reply to address each one.
Do not assume that an answer about sharing means the catalog record was removed. Likewise, a reply about Pendleton catalogs does not establish that another company already holding your address has changed its list. Keep any later sender's name separate from this request.
Use the address on this catalog
A catalog addressed to a workplace, former surname or previous unit needs those details in the request. If you have two copies with different labels, describe both records. That is more useful than sending the same email twice with no explanation.
Keep the address panel rather than photographing an entire order document. Use only the information needed to identify the mailing. Leave passwords, payment details and unrelated purchase history out of a catalog-removal message.
If customer service needs more information, respond through the official conversation after checking what it is asking to verify. Do not put your home address in a public product review to get attention.
Keep a record of the postal reply
The catalog instruction does not state a fixed final-delivery deadline. Ask about campaigns already prepared and save the answer with the request date. An automated acknowledgement is not the same as a reply that identifies a changed mailing record.
If another piece arrives, compare its label and return address with the one you supplied. Refer to the prior conversation and show the difference. An email-footer unsubscribe or a cookie setting should not be used as proof that this postal request was completed.
Keep the Pendleton address panel
A photo helps preserve the printed recipient and mailing address. Use Pendleton's published contact yourself for any verification. Stopping one catalog is not confirmation that partner lists or other retailers have changed.
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