Epsilon Marketing Mail Opt-Out Guide
Epsilon supplies marketing data to advertisers. Its consumer opt-out addresses that data, rather than closing an account at every store that has mailed you.
Start with the consumer request form
Open Epsilon's Consumer Privacy Request Form. It starts with a Country choice. Follow the route for your own country; this guide concerns its U.S. marketing-mail preference. The page offers U.S. consumers 1-866-267-3861 as an alternative to an online request.
The consumer information page describes Do not sell my personal information/Opt-out for marketing suppression. Report on personal information collected for my name and address is an access request, not an opt-out.
I want to opt out of Epsilon marketing data sharing for [name as printed] at [full mailing address, including unit and ZIP code], including marketing mailings enabled by that data.
Please help me use the consumer opt-out process and explain any required verification. I am not requesting a household data report or closing an account with an advertiser.
Use this as notes for the phone route or where the official process lets you explain your request. It is not a substitute for completing required form steps. Copying the wording here does not submit anything to Epsilon.
Do Not Share is different from deletion
Epsilon explains that its marketing opt-out retains a Do Not Share marker so a later reintroduced record can be recognized. Deletion is a separate request, with its own verification process. Do not assume those choices have the same record-handling effect.
Choose the outcome you actually want. If a form label differs from the published instructions or you cannot identify the right choice, ask the consumer phone team before submitting a broader request.
The form names additional authorization requirements for agents. Helping someone read a page does not establish permission to file on their behalf. Complete verification directly with Epsilon rather than uploading another person's records or identity documents here.
Track the preference, not a universal stop date
Epsilon limits the opt-out to its own marketing databases. Its FAQ allows several weeks or months because advertisers plan mailings in advance. That is not a guaranteed deadline for every catalog in your mailbox.
Save the submission date and any confirmation or follow-up instruction. An access report, a form receipt and a completed opt-out are different records. Check what the message actually confirms before deciding that the preference is finished.
Keep requesting no catalogs from individual senders when needed. You do not need to prove that a retailer used Epsilon data to ask the retailer to stop its own mail. Match the advertiser's printed label and keep that direct request separate from the broker preference.
Still receiving a particular catalog?
Photograph the advertiser's mailer for a sender-specific request. Use Epsilon's official consumer process yourself for its marketing-data opt-out and any verification.
Try one request free