Mail guides
After a purchase
Change the paper advertising that follows an order, quote or registration.
Reduce appliance-store promotions after a purchase
To cut appliance-store sales mail, send the retailer a request that names the advertising piece and asks it to stop printed promotions only. In the same request, say that you still want delivery, service and recall communications about the appliance.
Reduce mailed beauty offers after a subscription ends
A cancellation confirmation shows that the subscription ended, but it may say nothing about mailed advertising. If beauty offers keep arriving, send the company a separate request. Name the ended service and ask the company to stop postal marketing to your address.
Reduce postal marketing after entering a contest
Contact the contest organizer and each company printed on the mail that followed, one at a time. Do not assume a single list covers all of them. The organizer's request should name the contest you entered. Each other advertiser's request should name the piece it sent.
Reduce eyewear-store sales postcards
To reduce eyewear sales postcards, ask the store that sent them to stop printed promotions, and say that exam reminders and prescription or order notices should continue. Treat the sale postcard and the care notice as different kinds of mail.
Stop furniture showroom mail after deciding against a purchase
If you visited a furniture showroom and bought nothing, ask the showroom to end mailed sales follow-up. Because there is no order to look up, refer to your visit or quote so staff can find the record they mail from.
Reduce garden-center brochures after attending a class
Tell the garden center which mail to keep and which mail to stop. Keep notices about any class you are still registered for. Stop later product and workshop brochures. Name both the registration and the brochure so the center knows which communications the request covers.
Reduce hearing-product sales brochures
To cut hearing-product brochures, ask the sender to stop printed commercial marketing and name the brochure you received. If you rely on that business for appointments or support, say those communications should continue.
Control decoration catalogs after the season
Name the seasonal catalog in your request and ask the sender whether the preference covers future editions or only the current mailing. Recycling this year's copy will not stop next year's.
Stop occasion-based jewelry-store mail
If a jeweler sends cards timed to anniversaries or holidays, ask the store to stop occasion-based marketing mail. The request can name the card without explaining the occasion or what you bought.
Review marketing mail after returning a purchase
Handle the return and the mailing as two separate requests. Questions about a refund or exchange go through the retailer's order or returns channel. A postal marketing preference goes to the company named on the printed advertisement. Do not expect a return to change your marketing preferences, and do not expect a marketing request to settle a refund.
Identify the sender of postal offers after a marketplace purchase
Start with the name printed on the mailing, not the site where you bought something. A marketplace, a seller and an unrelated advertiser can each send paper offers. The timing of an order does not show which one sent this piece. Once you can name the sender, send your preference request to that company through its official contact route.
Stop meal-kit postcards after trying a service
To stop meal-kit postcards, ask the company named on the card to stop mailing promotions to your address. Check your plan in the account itself. A request about mailed promotions does not pause, skip or cancel deliveries.
Ask about advertisements packed inside an order
Ask the retailer that shipped the order two things. First, does its postal marketing preference cover promotional inserts packed in boxes? Second, can inserts be left out of your future packages? Neither option may exist, and the retailer may not be able to set it for one customer, so wait for its actual reply.
Review marketing choices on a product registration
A registration form can combine details the manufacturer asks for to register the product with optional boxes about marketing. Read the warranty and the form, then note which fields are which before you submit or change anything. Coverage varies, so check the warranty terms for what registration is for.
Check postal choices when claiming a rebate
Read the rebate's actual terms before deciding which fields to fill in. List the information required for the claim and identify any separately optional marketing choices. Decline the optional promotions you do not want. If the form links marketing consent to eligibility or leaves the distinction unclear, ask the rebate administrator before submitting.
Separate retail finance offers from shopping catalogs
Identify the sender of the catalog and the sender of the store-card offer before writing. The merchant and the bank or card issuer may be different companies. When they are, give each one its own request. If one company sent both, ask which preferences cover each type of mail.
Check marketing choices on a store survey
Before you submit a store survey, read the wording beside every checkbox about offers, mailings or partners. Some surveys include a separate choice for promotional contact and some do not. Write down what the form says and leave optional sales choices unchecked if you do not want that mail.
Reduce wine-club sales mail without changing shipments
Ask the club to stop printed sales offers, and say that your membership and scheduled shipments are not part of the request. If you want to change a shipment, a payment or the membership, send that through the club's account channel in a separate message.