Reduce appliance-store promotions after a purchase

To cut appliance-store sales mail, send the retailer a request that names the advertising piece and asks it to stop printed promotions only. In the same request, say that you still want delivery, service and recall communications about the appliance.

Separate the sales mailer from the order paperwork

  1. Find the promotional piece and note the store name, any offer code, and the exact name and address printed on it. A flyer for a washer sale is advertising. A delivery notice, repair appointment or safety letter is not.
  2. Look on the retailer's official website or your receipt for a contact address or a mail preference option. Use a contact route you found yourself, not a link printed on the flyer.
  3. Before you write, read your warranty and any product registration card. Coverage and registration requirements vary, so confirm what yours requires.
  4. Ask the retailer to end printed sales promotions and to keep communications about your order, installation, repair visits and any safety or recall notice.

Say what the request covers

State in the request that it is a marketing preference and not a cancellation of an order, service plan or warranty. That sentence helps staff apply it to the right record.

A recent purchase may explain the flyer, but the flyer does not prove it. Describe the piece you received and leave out any guess about how the store got your address.

Sample promotions-only request

Example for your own use. Replace the bracketed details and review what you share.

Please stop printed sales promotions and flyers addressed to [name as printed] at [mailing address]. The piece I received was from [store name], offer code [code, if any]. Please keep sending communications about my order, delivery, service and any safety or recall notice through my existing service contact details. This request covers postal marketing only and is not a cancellation of any order, plan or warranty.

Keep the service contact separate

Keep your delivery and service contact details in the order record. A marketing request does not need to change them. If another flyer arrives after the retailer's stated processing period, compare its printed name and address with your request and cite the earlier reply in a follow-up.

Official sources

Have an unwanted advertisement ready?

Photograph one piece you are authorized to handle, with the sender and full mailing label visible. Review the details before submitting. The first request is free; the sender controls the response.

Try one request free