Keep delivery and order updates after a catalog opt-out
Asking a company to stop mailing you catalogs is a request about advertising. Order confirmations and shipping notices usually arrive by email or through your account, so they are a separate matter.
How to stop the catalog and keep order updates
- Before you submit anything, sign in to your account with the retailer and check which email address receives order and shipping notices. Fix it if it is out of date.
- Look at your notification settings and your spam or promotions folder to make sure confirmations and tracking emails are turned on and arriving.
- Photograph the catalog and submit the removal request through Junk Mail Magic. Review the details it prepares, sign in, and submit.
- After your next order, or on the tracking page for a recent one, confirm that shipping updates still reach you.
What a marketing opt-out covers
A removal request asks the sender to take you off catalog and other advertising mailings. Order and shipping messages belong to your customer account and are usually sent by different systems. If a retailer seems to treat marketing and order messages as one setting, contact its customer service and ask which messages you will keep. Unsubscribing from marketing is also different from canceling an account or a subscription, which you do with the retailer directly.
Confirm with your next order
If confirmations and tracking emails arrive as before, nothing was lost. If they stop, contact the retailer's customer service and ask them to restore order notifications. The service's result for your removal request will come by email, and Junk Mail Magic support can answer questions about the request itself.
Instructions for the next step
Have an unwanted advertisement ready?
Photograph one piece you are authorized to handle, with the sender and full mailing label visible. Review the details before submitting. The first request is free; the sender controls the response.
Try one request free