Check a product recall notice before discarding it
A letter about a product you own may be a real safety recall or a promotion made to look urgent. Throwing away a genuine recall without checking could mean missing a repair or replacement.
How to check before you discard
- Save the notice and note the product name, model and any lot or serial number it identifies.
- Use Recalls.gov to reach the appropriate federal recall source for the product, and check the manufacturer's official site.
- If you find a matching recall, follow the official notice's instructions. Contact the manufacturer if the product details or remedy are unclear.
- If a search finds nothing, keep the notice and ask the manufacturer to verify it. An unsuccessful search does not establish that it is advertising.
Why checking is worth the time
Recalls.gov groups federal recall resources by product type, including vehicles, consumer products and food. Choose the source that covers the item in your notice. A generic search or a misspelled model number can miss a relevant result. Resolve the question with the manufacturer or responsible agency before treating the notice as disposable advertising.
Contact the manufacturer for confirmed recalls
If cpsc.gov or the manufacturer confirms the recall, reach the manufacturer through its official support channel to arrange the remedy. Recall notices are not ordinary advertising, so keep them out of a removal batch until you know what they are. Questions about the service can go to Junk Mail Magic support.
Official source
Instructions for the next step
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