Mail guides
Paper and digital preferences
Choose the delivery options you want without losing track of an account.
Ask about marketing after an account is closed
Closing an account and stopping marketing are two different requests. A catalog may keep coming after the account is gone, so ask the retailer about both.
Ask about a digital association magazine
A printed association magazine is often a membership benefit and not a marketing mailing. If a digital edition exists, or if print can be turned off, depends on the association and your type of membership.
Think before requesting a catalog for someone else
If you request a catalog for a friend or relative, their address goes to the company, which may then send more mail to that address. If they only want to look, a link to the online catalog is often enough.
Ask to restore a paper publication you miss
If you stopped a paper newsletter or catalog and want it again, contact that publisher. Each publication keeps its own record, so a request for one does not bring back the others.
Ask about digital donation receipts
Charities differ on whether they offer digital receipts at all. Before you ask to switch, find out whether the option exists, check the email address on your donor record, and keep any paper receipt you already have.
Read mail preferences when registering for an event
An event form may include separate mail options for the organizer, for sponsors, and for partners. Each can mean a different sender and a different list, so skipping that part of the form can sign you up for several at once.
Choose between paper and email newsletters
Some publishers offer both paper and email newsletters. Asking for one may not cancel the other, unless the publisher confirms that it does.
Read a postal-mail choice at retail checkout
Checkout prompts about postal mail differ in what they cover. Some name one store, some name a whole family of brands, and some mention partners. The exact wording tells you what you are agreeing to.
Reduce loyalty-program mail without leaving the program
You may not have to leave a loyalty program to cut its mail. Some programs let you reduce postal mailings and keep your account, so ask before you cancel.
Separate a store's paperless billing from catalogs
A store's paperless billing setting covers statements and receipts. Catalogs are marketing mail, and they may be controlled somewhere else, such as a separate preference center or a request to customer service.