How to Stop Verizon Junk Mail

Ask Verizon to stop promotional postal mail

1. Keep one recent offer. Have the recipient name, street address, unit number, and ZIP code exactly as printed.
2. Call the correct service number. Use 1-800-922-0204 for Verizon Wireless or 1-800-VERIZON for Fios.
3. Name the channel clearly. Ask to opt out of marketing-related postal mail. A request about calls, texts, or email is a different preference.
4. Confirm the address. Read the full mailing address from the piece, including any apartment or unit number.
5. Record the request date. Keep a note with the mailpiece so you can identify promotions prepared before the opt-out.

Use Verizon's privacy form instead

Verizon's public privacy inquiry form asks for contact details, home state, brand, and your relationship to Verizon.

1. Complete the contact fields and choose the brand shown on the offer. The form asks you to enter your email twice.
2. If you have never been a customer, choose “I was never a customer.” Do not invent account details.
3. Choose the marketing-solicitation request and Postal mail when those options appear. Otherwise, describe the postal-mail request in the inquiry summary. Include the full delivery address and unit number.

Verizon says it uses your email to contact you if needed. Keep Social Security numbers and credit card details out of the inquiry.

Opening the form is not a completed request. Save the response after submitting. If you are unsure which choice applies or the form fails, use the phone route above.

A data-sale, targeted-advertising, deletion, or email-only request is not the same as a postal marketing opt-out.

Why some Verizon mail may continue

Verizon says a postal opt-out may not stop mail sent through a bulk service to every home in a ZIP code. That kind of piece may be addressed to Current Resident or may not name you at all. Our Current Resident mail guide explains why address-level delivery is different from a personal mailing-list record.

Account notices, bills, service messages, and legally required mail are also different from promotional offers. Keep those even after changing marketing preferences.

If another named offer arrives

Compare the new label with the name and address used in the original request. A spelling variation, former address, or missing unit number can point to a separate record. Contact Verizon again with the exact label if named promotional mail continues.

Where Junk Mail Magic fits

Use Verizon's direct route when the sender is clear. For an unfamiliar mailer, photograph one piece so Junk Mail Magic can identify the company and prepare the sender-specific request.