Stop water-filter sales mail after an inquiry

If brochures started arriving after you asked a seller about a water filter, ask that seller to stop paper follow-up about your inquiry. Keep the request to its mailings. Notices from your water provider come from a different organization and are not affected.

Send the seller a narrow request

  1. Note the seller's name from the mailer and anything that ties it to your inquiry, such as a quote number.
  2. Find the seller's contact route on its official website and check whether its communication preferences mention mail.
  3. Ask for printed follow-up and promotions to stop. Say whether you still want any quote or order paperwork you requested.
  4. Leave out details about your water quality or any test results, because the request does not need them.
  5. Keep the date, the channel and any reference number.

Keep water-provider mail out of it

Your request goes to the equipment seller and covers that seller's advertising. Bills, emergency notices and regulated notices from your water provider are not advertising, and a marketing preference cannot replace them.

Sample inquiry follow-up request

Example for your own use. Replace the bracketed details and review what you share.

I asked about water-filter equipment around [date or approximate time]. Please stop printed follow-up and promotional mailings addressed to [name as printed] at [mailing address]. This request covers your advertising only. [Please still send the quote or order paperwork I requested. / I do not need further paperwork.]

If a brochure arrives under another name

Compare the company name on any later brochure with the seller you contacted. If the name is different, the first request may not cover it. Ask the original seller whether the new name is part of its business, or send a separate request to the new company.

Official source

Have an unwanted advertisement ready?

Photograph one piece you are authorized to handle, with the sender and full mailing label visible. Review the details before submitting. The first request is free; the sender controls the response.

Try one request free