Verify a water-testing postcard at a new address

Check who issued the water-testing postcard before answering it. Start with your water provider using contact details from a bill or a known official site. If the card names a different agency, verify that agency separately. An unfamiliar logo or a provider’s lack of knowledge does not settle the card’s purpose.

Ask the provider about the card

  1. Look for a named sender on the card. Check whether it claims a link to your utility or local government, and copy that wording exactly.
  2. Find your water provider's contact details on a bill, in your closing paperwork, or on a website you already trust. Do not use the phone number or QR code on the card.
  3. Ask the provider whether it sent the postcard and whether it offers testing. Also ask where to find official water-quality information for your address.
  4. If the provider did not send or recognize the card, verify any other agency or company it names through an independent contact. Only treat it as a sales offer once you have established that purpose.

The card is not a safety finding

An offer to test your water is not itself evidence of a water-quality problem. For an actual quality notice or a concern about your supply, contact the responsible water provider or health authority. Keep their instructions separate from any company’s sales terms.

Property advertisements sometimes use public purchase information to look familiar. Details about your recent move do not establish that the sender has tested your water or speaks for your utility.

Private water-postcard worksheet

Example for your own use. Replace the bracketed details and review what you share.

Sender named on postcard: [name] Claimed link to utility or government: [exact wording or none] Water provider contact I already had: [number or site] Date I asked: [date] Provider said it sent the card: [yes / no / not sure] Where provider says to find official water information: [what they said] My next step: [no action / ask sender to stop / ask provider about testing]

Next step after the provider answers

Write the verified sender and purpose beside the card. If it is commercial advertising you do not want, ask that sender to stop. If it concerns official testing or water quality, use the responsible agency’s confirmed route and keep its answer.

Official sources

Keep personal records with the organization that handles them

Junk Mail Magic is for ordinary unwanted advertising. Use the official contact route in this guide for records, account changes or someone else’s correspondence.

Compare removal routes