Handle a household opt-out that missed one person
If you stopped a sender's mail but another person at your address still receives it, the sender may keep a separate record for that person. That person may need their own request.
How to handle a second recipient
- Look at the label on the other person's mail. Note the exact name, any customer ID, and the return address, which may differ from your own mail.
- Ask that person whether they want the mail stopped, and get their permission before submitting anything for them.
- If they agree, photograph a label showing their printed name and address, and submit it as a separate request through Junk Mail Magic.
- They can also contact the sender directly, using the return address or customer service details on the piece, and ask to be removed.
Why a household may have several records
Senders often file records under individual names. Two people at one address may have come to the same sender through different purchases or lists, which can leave two records. Some senders will remove every name at an address on request, so ask whether that is available.
Let the named person lead
It works best when the person named on the mail makes or approves the request. That person can confirm they authorize it and tell the sender which record to update.
Instructions for the next step
Have an unwanted advertisement ready?
Photograph one piece you are authorized to handle, with the sender and full mailing label visible. Review the details before submitting. The first request is free; the sender controls the response.
Try one request free