Check who publishes apartment welcome offers

Trace the packet to its publisher

1. Check the packet for a company name, return address or contact line. A brand on the cover may be one advertiser among several rather than the publisher.
2. Ask the property office whether it distributed the packet and whether it knows who produces it.
3. Look up the named publisher's contact details yourself instead of relying only on a link printed in the packet.
4. Ask the publisher whether it offers a way to stop mailed advertising to your address, and say whether you want to keep any other mail from it.

Named or unnamed delivery

Note whether the packet carries your name or just a unit address, or arrived with no address at all. Tell the publisher which it was, since it can then check the right kind of record, and ask what options it has instead of assuming one exists.

The property office may know who hands out the packet without knowing where any mailing list came from. A logo or layout does not show who supplied an address or what the sender is obligated to do, so record the answers you get.

Send the property question first

Use the sample below with the property office. Once you have a publisher name, send that company a short stop request quoting the address exactly as it appears on the packet.

Official source

• FTC: How To Stop Junk Mail