Handle an advertising insert with no mailing label

A loose advertising insert has no mailing label because it was not addressed to you. It arrived inside a newspaper, a bundle, or another publication, so the insert alone does not tie you to the sender's mailing records.

What to do with an unaddressed insert

  1. Check the publication or bundle it arrived in. A label on that outer piece identifies the delivery, not the insert's sender.
  2. Look on the insert for a company name, website, or phone number. Contacting that company directly is the most practical way to decline future promotions.
  3. Do not submit the insert as a request unless a photo can show both the sender and a label with your address. A loose insert usually cannot.
  4. If you want fewer inserts, ask the publication or delivery service whether it accepts opt-out requests.

Why the sender may have no record of you

A loose advertisement may identify its advertiser without carrying any recipient label. Keep it separate from the addressed outer publication: the publication's label does not establish that the advertiser has the same mailing record. Ask the advertiser or distributor how the insert was delivered and whether it offers an individual preference change.

Contact the advertiser

Look for a toll-free number or privacy contact on the insert. Ask to be left out of future distributions, and say which publication or bundle the insert came in.

Instructions for the next step

Have an unwanted advertisement ready?

Photograph one piece you are authorized to handle, with the sender and full mailing label visible. Review the details before submitting. The first request is free; the sender controls the response.

Try one request free