Ask about repeated internet availability postcards

Write to the provider named on the cards and ask whether your address can be excluded from that mailed campaign. The provider decides whether it offers that option, so ask rather than demand. Find the provider's contact details on its official website.

Match the cards before you write

  1. Lay out the cards you have kept. Compare the company name, the offer wording and the address line on each one.
  2. Check the fine print and the return address for the company responsible for the mailing. If it names a different company than the front of the card does, decide which one to contact before you write.
  3. Find a contact, privacy or marketing-preference route on that company's official website.
  4. Ask whether the address can be excluded from this campaign and what details they need to find it, such as the name and address exactly as printed.
  5. If you are a customer, say that the request covers advertising only and that service and billing notices should continue.

Keep the question narrow

An availability card does not tell you how your address was chosen, so leave out guesses about lists or data sources. Ask only about exclusion. Leave rates, plans and installation out of the message, because a marketing preference does not change service or billing. If someone else holds the account or receives the mail, get their permission before you make the request.

Sample question to an internet provider

Example for your own use. Replace the bracketed details and review what you share.

Hello. I keep receiving postcards from [provider name] saying service is available at [mailing address]. They are addressed to [name as printed], and one card includes [offer wording or code]. Can this address be excluded from this mailed promotion? This does not affect any service or billing notices. Please tell me what details you need and how you will confirm. Thank you, [your name]

If the cards keep coming

Compare any new card with the ones you reported. A different company with a similar offer needs its own request. If the same provider sends another card, reply through the same route, quote your earlier message, and follow any timeframe the provider gave you.

Official source

Have an unwanted advertisement ready?

Photograph one piece you are authorized to handle, with the sender and full mailing label visible. Review the details before submitting. The first request is free; the sender controls the response.

Try one request free