How to Stop Bank of America Junk Mail

Bank of America publishes a direct-marketing preference that covers postal mail. Use its privacy page or phone menu, then separately stop credit-bureau prescreening when the piece is a preapproved offer.

Keep one recent piece of Bank of America marketing before changing the preference. The recipient spelling, delivery address, account relationship, and prescreening notice can reveal which list produced it. A complete request may involve both Bank of America's own marketing record and the credit reporting companies' prescreening lists.

Use Bank of America's direct-marketing choice

The current Bank of America U.S. Consumer Privacy Notice defines direct marketing as email, postal mail, and telephone marketing. It directs consumers to bankofamerica.com/privacy, 888-341-5000, or an assigned financial advisor to limit that contact.

  1. Open the official privacy page or call the published privacy number.
  2. Choose the direct-marketing preference, not only an advertising-cookie setting.
  3. Specify that you want promotional postal mail stopped for the exact name and address printed on the piece.
  4. Keep any confirmation and record the date.
  5. Set a reminder before the five-year preference expires if you still want postal marketing suppressed.

The notice says telephone and postal-mail opt-out choices last for five years, subject to applicable law. It also says Bank of America may continue contacting you to service an account or as otherwise allowed by law.

Use OptOutPrescreen for preapproved credit offers

Look for language stating that the offer was based on information in your consumer report. If it is present, use OptOutPrescreen.com, the official service for the major credit reporting companies. The electronic option lasts five years; permanent removal requires a signed form.

Bank of America's direct-marketing choice changes the bank's own contact preference. OptOutPrescreen addresses the credit-bureau lists used for firm credit and insurance offers from many companies. Complete both when you want broad prescreening stopped and Bank of America marketing suppressed.

Keep servicing and security mail

A postal-marketing preference should not stop statements, payment notices, replacement-card mail, fraud alerts, tax documents, changes to account terms, adverse-action letters, or other servicing and legal communications. Bank of America's notice expressly preserves account servicing and legally permitted contact.

Do not send a full account number, Social Security number, password, PIN, bank statement, credit application, or identity document to Junk Mail Magic. Use Bank of America's authenticated channels if an account-specific request requires protected information.

If promotional mail continues

Compare the newer mailing label with the name and address used for the preference. A former address, missing apartment number, joint account holder, alternate name, business name, or former-customer record may require a separate correction.

Contact the privacy team again with the original request date and the exact label from the new piece. Ask whether the direct-marketing preference applies to every relevant Bank of America relationship. Do not count required account mail as a failed marketing opt-out.

Where Junk Mail Magic fits

A clear photo can preserve the Bank of America sender name, recipient variation, delivery address, offer language, and source code while Junk Mail Magic prepares a focused postal-removal request. Use Bank of America's official privacy route when the sender is clear.

If the offer is for someone who no longer lives at your address, do not enter that person's identity into a credit-bureau form. Follow the previous-resident mail guide and report the outdated delivery record to the sender.

Have the mailer in front of you?

Photograph one piece of unwanted mail. We identify the sender and prepare the removal request. Your first request is free.

Try one request free