Follow up when a sender says it does not own the list
When a sender says it does not control the list your name is on, ask it to name the organization that does. That gives you a specific place to send your request.
How to find the list owner
- Reply to the sender and ask it to name the list vendor, partner, or organization that manages the postal list your address is on.
- If it gives a name, look that organization up yourself and find its own website before contacting it.
- Contact it through a channel you found on your own, and ask it to remove your postal address from its list.
- If the sender cannot or will not name the list owner, photograph the label and submit it through Junk Mail Magic.
Why to verify the contact yourself
A sender's staff may not know which vendor holds its postal data, or may point you to a partner page that does not handle individual requests. Finding a contact yourself helps you avoid sending your details to a party you have not checked. The the comparison of postal opt-out options guide describes how mailing lists are commonly managed.
Keep a record of contacts
Write down who you contacted, when, and what they said. If the list owner removes your record, ask for written confirmation to keep.
Instructions for the next step
Have an unwanted advertisement ready?
Photograph one piece you are authorized to handle, with the sender and full mailing label visible. Review the details before submitting. The first request is free; the sender controls the response.
Try one request free