Enter a label's old address in a sender form

Mail forwarded from a previous address is still tied to that address in the sender's records. To remove it, enter the address printed on the label, not your current one, unless the form asks for both.

How to fill in an opt-out form for forwarded mail

  1. Read the field labels before typing. Phrases like "address on record" or "address where you receive our mail" show which address the sender expects.
  2. Enter the address printed on the mailing label, even if it is a previous home. The sender needs that record to mark it for removal.
  3. Use your current address only in a field labeled "current address," "new address," or "contact address." Putting it in both fields will not remove the old record.
  4. If the form has one address field and does not say which address it wants, ask the sender's support team and explain that the piece was forwarded from a previous address.

Forwarding versus removal

Say explicitly whether you want to remove the old address or have mail sent to a new one. These are different requests. Quote the old label accurately so the sender can search for it, and ask the sender to confirm the scope of the change. Handle USPS forwarding separately using its current instructions.

Check which address was removed

When confirmation arrives, check that it names the old address from the label and not your current one. If it is unclear or names the wrong address, reply and ask which record was changed before you discard the mailing piece.

Instructions for the next step

Have an unwanted advertisement ready?

Photograph one piece you are authorized to handle, with the sender and full mailing label visible. Review the details before submitting. The first request is free; the sender controls the response.

Try one request free