Handle home-service offers addressed to a builder
If advertising addressed to the builder keeps arriving at a house someone now lives in, tell the sender that the builder does not receive mail at that address. Ask it to stop mailing under that name. A short statement is enough, and you do not need to send any homeowner documents.
Point the sender to the outdated name
- Copy the addressee line exactly as printed and note whether it names the builder, a company or a project. Write down the delivery address too.
- Identify the sender from the advertisement, such as a home-service or supply company, and find its official contact route.
- Explain that mail for the builder's name is arriving at an occupied residence where the builder is not the recipient. Ask the sender to stop mailing under that name to that address.
- Leave out deeds, closing papers and anything else that shows ownership.
- Record the sender, the addressee line and the date.
What the builder's name tells you
The label shows the addressee used for this piece; ask the advertiser which record or campaign produced it. It does not show how the sender got the address or who else has it. Your request asks the sender to stop using the builder's name at this address. It does not ask about mail in your own name.
The CFPB advises keeping key closing and loan documents, and none of them belong in this exchange. If a builder-addressed piece looks like an official property notice, the FTC warns that such notices may be advertising for unrelated home service contracts. Check any claimed bank relationship through a contact you already trust.
Example outdated-addressee request
Example for your own use. Replace the bracketed details and review what you share.
Watch for a change in addressee
If later pieces still use the builder's name, reply with the exact addressee line and the date. If pieces start arriving in your name, the sender may have another record. Send a separate request in your own name, because the first request may not cover it.
Official sources
Have an unwanted advertisement ready?
Photograph one piece you are authorized to handle, with the sender and full mailing label visible. Review the details before submitting. The first request is free; the sender controls the response.
Try one request free