Request written contact for a postal-mail preference
Ask the sender in writing to stop printed advertising, and ask it to reply in writing. Use a mailing address, email address or contact form listed on the sender's official website. Include the label details and state the one change you want.
Send a written request
- Find a written route on the sender's official website or in a reliable directory, such as a customer service mailing address or contact form.
- In two or three sentences, give the name and address as printed on the label and say you want printed advertising stopped.
- Say that all follow-up should be in writing. Ask the sender to state what the change covers, including whether it applies to postal mail as well as email.
- Before you submit a form, copy your text into a note. Save the copy with the date you sent it.
What to include, and what to leave out
You do not need to explain why you prefer written contact. Saying that you need follow-up in writing is enough. If the sender offers another option you can use, you can decide whether it works for you.
This request covers only the sender that received it. Leave out account numbers and identity documents. If the reply asks for them, ask whether that information is needed to change an advertising preference.
Example written request
Example for your own use. Replace the bracketed details and review what you share.
Compare the reply with your request
When the answer arrives, check three points: whether it mentions printed advertising, whether the name and address match the label, and what it says about email. If something is missing, reply once, quote your original sentence and ask about that specific gap.
Official source
Have an unwanted advertisement ready?
Photograph one piece you are authorized to handle, with the sender and full mailing label visible. Review the details before submitting. The first request is free; the sender controls the response.
Try one request free