How to Stop Carter Center Fundraising Mail
The Carter Center\'s donor policy allows donors to request mailing-list removal or a different contact method. Use donorservices@cartercenter.org or 404-420-5109. Say that the request concerns postal fundraising mail, not your donation payments.
Contact Donor Services directly
The Carter Center donor privacy policy publishes donorservices@cartercenter.org and 404-420-5109. It covers donor information supplied online and offline, and allows a change to mailing or contact preferences.
Give the exact name and postal address on the appeal. If you want no fundraising paper, say so. If you only want email updates, name that preference rather than asking to erase every record. Necessary donation administration and promotional contact are different things to discuss.
Please remove [full name and complete address as printed] from Carter Center postal fundraising mailings. Please check [additional label versions, if any] for duplicate records.
Please also record that I do not want this record included in donor-list rental. This request does not cancel a gift or ask you to delete necessary donation records. Please confirm the preferences applied and the expected postal processing window.
Its inactive-donor list policy is a separate issue
The policy distinguishes people who gave within the last five years from inactive donors. It says active-donor information is not rented or exchanged, while inactive-donor mailing lists may be rented. It gives the same published contact for opting out of that program.
Do not assume stopping the Center's own appeals answers the rental question. Ask for both preferences when you want both. Nor should you make another donation solely to change a mailing status; explain the preference directly through the official contact.
If you have not donated, say that in the request and ask how the printed record can be located. The policy is written for donors. We do not infer that every recipient has a donor account or that support can remove a record held independently by another sender.
Make duplicates easy to identify
Keep a copy of each label before recycling the appeals. Compare initials, name order, old addresses and apartment lines. Send the versions relevant to the Carter Center rather than attaching every charity letter from the week.
For a shared household, distinguish whose preference you are changing. Do not describe another person's membership or gift as your own. If the mail concerns someone who died, the deceased-person guide explains how to make that request without supplying unrelated financial records.
Check the response, not just the inbox receipt
The policy does not publish a fixed postal-delivery cutoff. Ask Donor Services for the expected window and retain the answer. A support acknowledgement is useful evidence of receipt, but it does not by itself establish which mailing preferences changed.
If a later letter uses the same label, follow up with the date, prior response and one recent example. Ask whether another record remains active. Avoid sending repeated vague requests before you know which preference was recorded. Our charity-mail guide covers the same distinction for other organizations.
Another appeal in the same stack?
A Carter Center preference does not remove an unrelated charity's record. Photograph that sender and its mailing label to prepare a separate request. Your first request is free.
Try one request free