Check an Informed Delivery welcome letter you did not expect

Check the notice before using its code

1. Read which service the letter names. Informed Delivery enrollment and mail forwarding are different actions; a forwarding notice needs its own check.
2. Compare any masked account details with your account and ask other adults in the household about a recent sign-up. Do not assume an unfamiliar masked email proves fraud.
3. Check the notice against USPS information reached independently. USPS's published sample welcome letter directs an unrecognized enrollment to usps.com/idremove using the private code from that letter.
4. If that removal route applies to your verified notice, follow its current instructions and check the code's expiry date. Enter the code only on the official USPS page.
5. If the code is missing or expired, or the notice looks wrong, contact USPS through its official website. Save the response and the action it recommends.

Keep the removal code private

The sample USPS notice shows an unsubscribe code and an expiry date. Your current letter may have updated instructions, so do not substitute a date or code from an online example. The code belongs in the official process, not a junk-mail removal request or a public screenshot.

Removing an unfamiliar enrollment is an account-security task. It does not establish that physical mail was forwarded, stolen or used to open another account. Check any separate notice or missing-mail concern on its own evidence.

Save the outcome without copying the code

Record whether the account was recognized, which official route you used and what USPS confirmed. Keep the original letter securely while the question is unresolved.

Official source

• USPS: sample Informed Delivery welcome notice and removal instructions