Separate store-credit marketing from retail offers
A store credit card often involves two businesses: the card issuer, frequently a bank, and the store. Each may publish its own privacy or marketing notice, and a preference you give one does not show what the other will do. Name both on a two-record worksheet and handle each notice separately.
Build the two records
- Find the issuer's name on the application or card terms. Write the issuer and the store on separate lines.
- Locate each party's privacy or marketing notice, in the card terms, on the issuer's site or on the store's site.
- Copy each notice's line about marketing and any mention of mail. Write 'not stated' where it is silent.
- Note whether each notice gives a way to ask for less mailed advertising and what contact it lists. If none is described, ask that business whether one exists.
- Send each party its own request through its listed contact and record the date.
Which offers belong to which sender
A credit offer and a catalog with the same brand can come from different senders. Prescreened credit and insurance offers have their own opt-out program, but a store-card mailer is not prescreened just because it offers credit. A direct request to the named issuer or store can still help, including when you are already a customer.
Keep statements, billing letters and account numbers out of this worksheet. Ask the issuer which mailings its marketing preference covers instead of assuming account mail is affected.
Two-record worksheet
Example for your own use. Replace the bracketed details and review what you share.
Match the next mailing to a record
When the next offer arrives, check whether it names the issuer or the store, and compare it with that party's record. If it comes from the party that confirmed your request, contact that party again using the details in its notice.
Official source
Keep personal records with the organization that handles them
Junk Mail Magic is for ordinary unwanted advertising. Use the official contact route in this guide for records, account changes or someone else’s correspondence.
Compare removal routes