Keep Medicare account letters out of junk-mail requests

Keep a letter claiming a Medicare account change as possible account correspondence while you verify it. Comparing the described action with your secure Medicare account can help, but a real event alone does not authenticate the letter. Use Medicare's official contact route before following unfamiliar instructions.

Compare the letter with your account

  1. Write down the action the letter describes, such as an address update, a plan change or a replacement card, along with any date it gives.
  2. Sign in to your secure Medicare account at an address you typed yourself. Do not use a link or phone number from the letter.
  3. Look for a matching recent action and note whether you made it or expected it.
  4. Contact Medicare through its official route if the letter is unfamiliar, the action is unexpected or its instructions need confirmation. Describe the letter and keep it until you have an answer.
  5. If the letter appears fraudulent, you can report suspected mail fraud or mail-related identity theft to USPIS.

Verify the instructions as well as the event

A letter may refer to a real action yet include instructions you have not verified. Confirm any requested response or deadline through Medicare's own channel. A letter with no matching action also needs review; it is not automatically disposable advertising.

Keep the letter, any photo of it and your Medicare number out of mail-removal requests.

Private verification worksheet

Example for your own use. Replace the bracketed details and review what you share.

Action the letter describes: [action] Date on the letter: [date] Sender named: [name] Matching action in my account: [yes/no/not sure] How I contacted Medicare: [official site / known contact] Outcome: [genuine / sent in error / reported to USPIS on date] Where the letter is kept: [location]

Filing the result

Record whether the letter was genuine, sent in error or suspicious. File a genuine letter with your Medicare papers. For a suspicious one, keep it and the date of your USPIS report together. Promotional plan mail that arrives later gets sorted separately and does not change this record.

Official sources

Keep personal records with the organization that handles them

Junk Mail Magic is for ordinary unwanted advertising. Use the official contact route in this guide for records, account changes or someone else’s correspondence.

Compare removal routes