Keep medical correspondence out of a junk-mail batch
Medical mail often comes in plain envelopes with nothing on the outside to show what it is. Before you photograph a pile of advertising, pull out anything that may have come from a provider, insurer, or pharmacy.
How to separate medical mail from advertising
- Set aside envelopes connected to health appointments, pharmacies, providers or insurers before sorting advertising.
- Open uncertain envelopes only if they are yours or you have authority to handle them.
- File bills, benefits statements and appointment information privately, and raise questions through the provider's or insurer's verified contact channel.
- Submit only ordinary unwanted advertisements. Keep medical records, statements and bills out of the photo.
What to do about mail you do not recognize
If a bill or benefits statement describes something you do not recognize, contact the provider or insurer using a number from its official site or your insurance card. Ask what the document relates to and what action is needed. Keep it with your records while the question is resolved.
Call your provider or insurer about unclear mail
For any piece that raises questions about a bill, a claim, or an appointment, call the number from the official website or insurance card, not one printed on an unexpected envelope. For help with advertising you have already sorted, write to Junk Mail Magic support.
Instructions for the next step
Have an unwanted advertisement ready?
Photograph one piece you are authorized to handle, with the sender and full mailing label visible. Review the details before submitting. The first request is free; the sender controls the response.
Try one request free